Payment Terms & Conditions
Return & Exchange Policy
We take pride in the quality and craftsmanship of our products. If you need to request a return or exchange, please review our policy guidelines below:
• Return Window: Requests for returns or exchanges must be submitted within 7 days of receiving your item.
• Conditions for Return: Items must be unused, in their original condition, and returned with all original packaging, tags, and proof of purchase. Custom-made or specialized items are not eligible for return unless defective.
• Replacements & Refunds: If a replacement item is out of stock, we will offer a store credit, an exchange for an item of equal value, or a full refund.
• Shipping Costs: Customers are responsible for return shipping fees unless the return is due to a shipping error or a damaged/defective product on our part.
• Processing Time: Approved refunds or replacement shipments will be processed within 5–7 business days after we receive and inspect the returned item.